Cattytude's
Shipping Policy
Cattytude's Legal Disclaimer
Cattytude regards customer satisfaction as a core ingredient to its business practice. We also understand we are at the mercy of major corporations and political policies that require us to play by their rules. This includes shipping and receiving issues, prices, taxes, and other expectations.
Cattytude's Shipping Notice
The majority of our products are made to order in China. This often requires a lead time of up to 7 days. It then takes up to 15 business days for your order to be delivered. In extreme cases (such as Christmas, Chinese New Year holidays, and delivery disruptions), this may take longer.
It is possible to speed up the delivery time, but this requires an extra fee (and will be displayed accordingly). Also, there are no guarantees your request will be honored by the courier company involved. Should this be the case, that's an issue between the customer and the delivery people to work out between them.
Cattytude is responsible for order distribution only. Once we receive delivery notification, we extend that information to our customers. From there, it's up to the customer to track their order and contact the delivery company involved.